Privacy Policy

Your Data at 8k8 Fully Secured

8k8 platform places the highest priority on protecting your personal data. This privacy policy explains what information we collect, why we collect it, and how we keep it secure. Last updated: January 2026

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Selling data to third parties
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Right to erasure
Core principles

8k8 Privacy Policy Six core principles

Here is a summary of the key principles 8k8 follows to protect your personal data.

Limitations on data collection

8k8 only collects information that is necessary to provide its services. No unnecessary personal data is requested or stored.

Advanced Encryption Technology

Your payment and identity data is protected with 256-bit SSL encryption. No third party can access this information.

Not shared with third parties

8k8 never sells or shares your personal data with advertising agencies. No information is disclosed to third parties except where required by law.

Full Member Control

You can view, correct, or request deletion of your data at any time. 8k8 respects members' rights when it comes to data protection.

Stored for a defined period

Each category of data is retained for a defined period. Once that period expires or an account is closed, the data is securely deleted.

Transparent Update Notifications

If any significant changes are made to the Privacy Policy, 8k8 will notify members in advance via email or platform notification.

1

Introduction and scope

8k8 (hereinafter referred to as "we", "the platform", or "8k8") places the highest importance on the privacy of its members. This Privacy Policy Explains what personal data 8k8 collects, why it is collected, how it is used, and how it is kept secure.

This privacy policy applies to the 8k8 website, mobile application, and all associated services. By using any 8k8 service, you are deemed to have accepted this privacy policy.

8k8's Privacy Policy for members in Bangladesh has been developed in accordance with local data protection laws and international standards. We believe your data belongs to you — and keeping it safe is our responsibility.

Keep in mind: This privacy policy may be updated at any time. You will be notified in advance of any significant changes. The latest version will always be available on this page.

2

What data we collect

8k8 collects information from three main sources — directly from you, automatically during your use of the platform, and through third parties (for identity verification purposes only).

Data type Example Reason for Collection
Identity information Full name, date of birth, national ID number KYC Verification
Contact Information Mobile number, email address Account Communications
Financial Information BKash/Nagad number, transaction history Payment processing
Technical information IP address, device information, browser Security and fraud prevention
Gaming data Game history, betting records, and winnings data Service improvement and legal requirements

Payment card information: 8k8 does not store full payment card numbers directly. All payment processing is handled through PCI DSS certified gateways.

3

How your data is used

8k8 uses collected data solely for specific and legitimate purposes. No data is used for unauthorized or unnecessary activities.

  • To complete account registration and identity verification.
  • To process deposits, withdrawals, and other financial transactions.
  • To personalize your gaming experience and deliver relevant promotions.
  • To prevent fraud, money laundering, and other illegal activities.
  • To provide customer support and technical assistance.
  • To promote responsible gaming and identify risky behavior.
  • To meet legal and regulatory compliance requirements.
  • To improve platform functionality and security.

8k8 never sells your data to third parties for advertising purposes. Promotional communications are limited to 8k8's own services, and you can opt out at any time.

4

Data retention period

8k8 retains each type of data only for as long as necessary. Once the retention period expires, data is securely deleted or anonymized.

Data type Retention Period
Account Information For the duration of the active account + 5 years
Transaction Records 7 Years (Legal Obligation)
KYC documents 5 years after account closure
Gaming logs 3 Years
Cookies Data 1 year after session ends
Support Contact 2 Years

When an account is closed or a member requests data deletion, 8k8 deletes all non-legally-required data within 30 days, retaining only what is mandated by law.

Please note: Under anti-money laundering laws, certain financial records are legally required to be retained for a specified period. In such cases, it may not be possible to fulfill a request to delete that data.

5

Data sharing policy

8k8 does not sell, rent, or give away members' personal data to any third party. However, certain information may be shared in the limited circumstances outlined below:

  • Payment processor: Only the information required to complete transactions is shared with bKash, Nagad, or other payment gateway partners.
  • Identity verifier: With authorized verification agencies to complete the KYC process.
  • Law enforcement agencies: In response to a court order or valid legal request.
  • Regulatory authority: Upon valid request from licensing authorities or regulatory bodies.
  • Fraud prevention: Limited data shared with industry-standard fraud prevention agencies.

All third parties with whom data is shared are bound by strict confidentiality agreements and may only use the data for the specified purpose.

Our commitment: 8k8 never shares your information with advertising networks, data brokers, or marketing companies. Your privacy is a responsibility we take seriously.

6

Cookies & Tracking Policy

8k8 uses various types of cookies that help enhance your gaming experience and maintain the security of the platform.

  • Essential cookies: For login sessions, security tokens, and core platform functionality. Disabling these will prevent the platform from working properly.
  • Functional cookies: To remember your preferred language, game settings, and personalized experience.
  • Analytics cookies: To understand which parts of the platform are most used. This data is always anonymized.
  • Security cookies: For fraud detection and account protection.

You can disable non-essential cookies at any time through your browser settings, though some features may be affected. 8k8 does not use third-party advertising cookies.

7

Your Rights

As an 8k8 member, you have the following rights regarding your personal data:

Right to access your data

You can request a full copy of the data 8k8 holds about you at any time. Contact the support team and you will receive it within 7 business days.

Right to rectification

If your information is inaccurate or outdated, you may request a correction. Updates are typically processed within 3 business days.

Right to erasure

After closing your account, you may request deletion of your data. Everything not subject to legal retention requirements will be removed.

Right to restrict processing

In certain circumstances, you may request that processing of your data be restricted — for example, if you dispute the accuracy of the data.

Right to data portability

You may request a copy of your data in a standard, machine-readable format (such as CSV or JSON), which is useful for transferring to another platform.

Right to opt out of marketing communications

You can unsubscribe from promotional emails or SMS at any time. Critical account-related messages cannot be turned off.

8

Minor Protection

8k8 strictly prohibits minors from accessing the gaming platform. This platform is intended solely for users aged 18 and above.

  • Age is verified at registration, and users under 18 are not permitted to open an account.
  • No data is intentionally collected from minors.
  • If a minor's account is detected, it is immediately suspended and all associated data is permanently deleted.
  • If parents suspect their child is using 8k8, they are urged to contact the support team immediately.

A note for parents: Use parental control software to protect your child from online gaming platforms, and have open conversations about responsible internet use.

9

Technical security measures

8k8 employs industry-leading technical and organizational security measures to protect your data.

  • 256-bit TLS/SSL Encryption: All data is encrypted during transfer.
  • Two-factor authentication (2FA): Enable 2FA on your account for an extra layer of security.
  • Regular security audits: Regular security audits are conducted by independent third parties.
  • Firewall and DDoS protection: Advanced network security measures are active around the clock.
  • Encrypted database: All sensitive data stored on our systems is kept in encrypted form.
  • Access controls: Staff only have access to the data necessary for their specific role.
  • Data breach plan: There is a clear process for rapid response and member notification in the event of a data breach.

In addition to all technical safeguards, all 8k8 staff receive regular training on privacy and data protection.

10

Contact & Complaints

For any questions or concerns about this privacy policy, or to exercise your data rights, please contact the 8k8 data protection team.

We take every request seriously and typically respond within 7 business days. For urgent matters, immediate assistance is available via live chat.

Data protection contact: [email protected] — Subject: "Privacy Policy Request". Average response time: 3 minutes (live chat).

If a complaint is not resolved to your satisfaction, you have the right to file a complaint with the relevant regulatory authority. 8k8 always respects the decisions of regulatory bodies.

FAQ

About the Privacy Policy Frequently asked questions

No, 8k8 never sells members' personal data. Data is only shared with a limited number of third parties for payment processing, KYC verification, and legal compliance — and strictly under confidentiality agreements.

Yes, absolutely. Contact the 8k8 support team with the subject "Data Access Request". After identity verification, a copy of all data held about you will be sent within 7 business days.

After account closure, all data not required to be retained by law (such as financial transaction records) will be deleted within 30 days. Financial records are kept for a maximum of 7 years, after which they are also deleted.

No, 8k8 does not store full payment card numbers or CVV codes. All payments are processed through PCI DSS certified gateways. For bKash or Nagad, only the transaction reference number is retained.

If a data breach is detected, 8k8 activates its incident response team immediately. Affected members are notified within 72 hours via email or SMS. Relevant regulatory authorities are also informed, and all necessary steps are taken to contain the damage.

Click the "Unsubscribe" link at the bottom of any email, or notify the support team. You can also manage notification preferences in your account settings. Account-critical messages (such as login alerts or withdrawal confirmations) cannot be turned off as they are essential for security.
Safe gaming

Keeping your data secure
Enjoy at 8k8

Your privacy is protected at 8k8. Register today and start your journey on Bangladesh's most secure gaming platform.

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